Tag Archives: CAB

A dysfunctional non-profit (draft from 2009 or 2010)

Addendum

Wow. I don’t remember writing this ten years ago, but I imagine that I didn’t post it because I feared the wrath of the outgoing Director of Operations in case she stealthily read my blog. The film group is still going strong, even after the death of our president. I continue to do the website and write and send the emails. We have only two other active board members — the doer-of-all-things and a film reviewer who helps select films and has some contact with some embassies. We met last weekend and decided the show must go on but two out of three of us are tired of it.

We’ll probably keep going. I promised to be more active after retirement. I also suggested that the doer-of-all-things say a few words before each film, mostly about how we really need help.

Original Draft

Before I had kids I don’t think I ever volunteered for anything — but once they were in school and I got a taste of volunteering for school-related events and organizations, I couldn’t get enough. That was also around the time I’d acquired a new skill (web design) and my “talents” were needed.

One non-school organization I volunteered to create a web page for was a local film group. I found out about it because I’d heard about a film on public radio that didn’t get wide release and I saw that this film group was showing it. I was so excited about this group that I bought a season subscription and soon after volunteered to redesign their web site. They invited me to join their board of directors, and I’ve been on it ever since.

The board consists of a president (the original founder of the club), a film discussion leader, a treasurer, a secretary (who writes all the press releases), a web designer and email list keeper (that would be me), and a director of operations (a job that has the most frequent turnover rate).

The president is sometimes hard to work with. She has strong opinions about what we should do as a film group and sometimes I disagree. For instance she decided we should not serve coffee or bagels this year because she thought the price was restrictive. While she did give in to allowing coffee to be served, she steadfastly refused to provide bagels. Instead she bought a few dozen tiny muffins which were gone long before the last patron went past the coffee area. However, I understand that this film group is ultimately hers. She founded it and, I think, should have the final say, even if the board disagrees.

The job of director of operations (a name that one of the folks who held that job created for himself a few years ago) is probably the hardest one, but as with all of the other positions on the board, has no set list of duties. The first person that held the job when I became involved in the group did the following:

  • ordered the films the president chose
  • sent the films back to the distributor
  • acted as treasurer
  • sent email alerts to our patrons reminding them that a film would be shown the following Sunday
  • instructed me as to how the web site should look

After that person quit we found a new treasurer and I took over the email alerts, so the job was a little easier on this member of the board. I think that this person then took on the responsibility of helping the president order the films as well.

He lasted a year and when the president could not find someone to take over, asked if I’d help out. I did, but I hated the job. I hated contacting the distributors, especially if I had to do it over the phone. I hated the tension of wondering if the movie would get to the theater on time. I hated the fact that the job took up so much of my time.

Luckily midway through my year as the director of operations a patron of our film club decided to take on this job. She was recently retired* and wanted a new challenge. She did a great job and added “outreach” to her list of duties. Because of her we increased our film patrons. She also had many ideas for the group.

I agreed with some of her ideas: sending emails to the local embassies when we were showing a film in their native language, increasing patrons by inviting other groups, and continuing offering free bagels and coffee when the president was ready to give up doing so.

However, I did not agree with her idea of sponsoring a film festival or sponsoring a trip to a film festival. She also had grand plans for our website, based on her cousin’s advice. She thought our site is boring. Her cousin’s site is trashy and reminiscent of something from the late 1990’s. She wanted to use our email list to send out a request to see if the film patrons wanted to join her on her trip to Africa this summer. I guard our email list ferociously and refused her request.

She still wants our patrons to be able to order tickets online and pay with credit card. While I agree that might generate more income, I don’t want to be responsible for credit card numbers of anyone but my own. I foresee big problems if we accept credit cards, especially online.

Three weeks ago this woman sent an email to the board announcing her resignation. The email was hurtful, in my opinion, and if it were directed at me I would have thought, “good riddance”.  However, it seems that some members of the board, including the person it was directed at, have asked her to reconsider.

Yesterday she sent another email saying that she’d reconsider if she were given the rights to making all decisions regarding the operations of the group.

I was shocked. In my opinion, what she is asking is to have the dictatorship (which is what I think we really have) transferred from the president to herself.

If it were not for the group losing the treasurer and most probably the director of operations, I’d resign myself. This is just too much for me to deal with. I hope that the president calls a board meeting to discuss this because it is too much to handle over emails.


*A few years ago I discovered some interesting fun facts about the woman who was briefly the Director of Operations’ position.